Support & Learning Centre

Using Student Overview | Schools

Student Overview gives you an insight into how your students and users are using the platform, what areas and exhibitors are peaking their interests.


  • How to use the Student Overview

  • Accessing their user access information


The User access information is broken down into sections to help you investigate and see what the user has done and the interests and conversations they have engaged with:


  • Main information

  • Student Analytics

  • Selected Future Study & Career Interests

  • Exhibitors Visited

  • Chat Inbox

  • Briefcase | Collections

  • Briefcase | Favourites

  • Briefcase | Schedule



How to use the Student Overview

The student overview is located on your School Overview Dashboard, learn how to access. At the bottom of the dashboard is the Student Overview table.


This table shows all the users that have signed up to Love Your Career and connected to your school during the registration process. From here you can search for a specific student's name or find any user/student that has not signed up so far.


This is a handy feature to check on which users/students have completed the registration process or not.


Accessing their user access information

Click on each user within the table and it will bring their insight information.


This page is a handy overview of what the student has viewed, visited, download and engaged with throughout our platform. The overview is broken into sections:

  • Main information

  • Student Analytics

  • Selected Future Study & Career Interests

  • Exhibitors Visited

  • Chat Inbox

  • Briefcase | Collections

  • Briefcase | Favourites

  • Briefcase | Schedule


Main Information

This is the student's main information that they have input into their account. This information (excluding email) is seen by exhibitors when they engage in conversations with them.


The student can choose to have their own profile image when registering for an account. If you feel this image is inappropriate, please contact us immediately. contact us


Student Analytics

This provides a short overview of what the user has accessed and how many conversations they have had so far.


Note: This information is not updated in realtime, to see up to date analytics, please refresh the page


Selected Future Study & Career Interests

This is what the user has selected in terms of future study and career interests. This information has tailored their user experience when using the platform.


In this example, the user wasn't sure what they are interested in so selected 'I currently don't know what I want to do'. This means they are being shown everything on the platform, and their lobby isn't tailored to a specific interest they may have.


Exhibitors Visited

This shows all the exhibitors that this specific user has visited. You can visit the exhibitor stands yourself by clicking on their name. It will open a new window for you to view.


Chat Inbox

You can see the conversations that users are having with exhibitors. You can see their Active and Archived Conversations.


You can see the user conversation by clicking on the table. This will show the full conversation thread between them and the exhibitor. You cannot reply yourself.

If you feel that the conversation is inappropriate, you have the ability to block the conversation. Which will end the ability for the user or exhibitor to continue talking to each other. To do this click Block Conversation


In some cases an Exhibitor may report a user for inappropriate behaviour or feels that something is not right about the conversation and will report it to you. To learn how the reporting tool works, click here


Briefcase | Collections

You can see the what the user has collected from exhibitor stands.

Briefcase | Favourites

You can see all the exhibitors that the users has saved



Briefcase | Schedule

You can any events that they had schedule to watch.



newfooter2.png
Love Your Career
Learning Centre
About
Support
The%20heart_edited.png

Copyright ©2021 Love Your Career